Contrary to popular belief, good people can destroy an organization as quick as their less noble counterparts. Good people in leadership positions often have the best intentions, but can unknowingly sabotage the organization’s efforts by perpetuating counterproductive practices. If you find yourself or your colleagues using the following tactics, you may want to reconsider how you are managing your organization.
1. Focusing on Feelings and Not Results – The hallmark of any high performing organization is the unrelenting focus on positive outcomes and results. Unfortunately, results can be sidelined unintentionally for people’s feelings, which will ultimately lead to agendas other than the goals of the organization. This can be as simple as a supervisor not confronting an employee for poor performance as to not “hurt their feelings.” Another example includes a department’s leadership passing on certain strategies because staffers may become upset by the resulting decisions even if they are advantageous to the organization. Organizations must focus on results and make smart decisions that lead to those ends.
2. “Good Guy” Hiring – I have encountered many colleagues who hired a candidate because they seemed to be “A good guy…” or “A nice girl…” I’ve even had a supervisor who demanded that my colleagues and I hire a handful of candidates because they were “good guys.” Someone that may have a nice personality in passing can end up being a nightmare employee. Furthermore, this “good guy” may not have the necessary skills to perform the job. Take the time to assess each candidate thoroughly prior to hiring. As the adage goes: fire fast, hire slow.
3. Being Unrealistically Optimistic – There’s a big difference between being optimistic and being delusional. Being unrealistically optimistic can prevent smart and quick decisions from being made that if not made can cause irreparable harm to the organization. Stay grounded in reality, plan accordingly, and make data-driven decisions.
4. Performing Favors – Constantly doing favors can be a slippery slope as typically exceptions are being made in some shape or form. This generally means a policy is being undermined or a double-standard is being created. This can easily destroy moral among employees and clients alike. Additionally, performing favors always translates into sacrificing time and or money.
5. Avoiding Tough Decisions – This goes back to focusing on feelings and not results; results depend upon making tough decisions. Smart and ethical decisions can be made even if they are difficult. While tactics such as cutting a budget or laying off a staffer are never fun, tough decisions of some shape or form will always need to be made by every organization. Delaying the inevitable can lead to bigger problems.