10 Difficult Lessons I Learned in Student Affairs

December 22, 2014

Difficult Lessons in Student Affairs

Having been in Student Affairs for a long time now, I have met many fantastic and inspiring professionals from all over the world. I have learned many wonderful things, which have made me a better higher education professional (and person!) Some of those lessons, however, have been difficult ones and actually have made me an even more dedicated and resolved Student Affairs professional.

Here are the 10 Difficult Lessons I Learned in Student Affairs:

1. Not Everyone Values Student Development – Just like employees in any other industry besides higher education, everyone has different goals and motivations for doing what they do. The same is true for employees in higher education. While it may seem bizarre to a Student Affairs professional that a college professional would not be interested in student development, some see the study and practice of student development as frivolous and not worthy of attention or resources.

2. The Grass Isn’t Always Greener at Other Institutions – Student lifers rank up there with professional athletes that are traded from team to team when it comes to transitioning from one institution to another. Various reasons, include seeking a better salary, more responsibility, or to be closer to family. Some staffers have the impression that the path a new school is lined with gold. What they can come to find out is that their new situation may not be any better than from where they just came. While there are some places that may be better than others, all colleges and universities have problems, which is something to keep in mind when looking for a new place to work.

3. Most Staff Are Not Trained in Leadership & Supervision – I find that many colleagues at other institutions share their frustration with their institution’s leadership. Frustrations range from having supervisors with challenging personalities and those who provide unclear direction to others who are “buddy-buddy” with select employees or who are downright abusive. Unfortunately, most supervisors in all fields never had any formal education or training in supervising people. Many supervisors learn from previous poor role models and can apply behaviors of stereotypical archetypes of leaders they see on TV and in movies (i.e., coach, military officer, entrepreneur, politician, etc.)

4. Most Faculty & Staff Could Care Less about Student Development Theory – Years ago, I once had an engineering professor at a social event ask me what exactly I was learning in my higher education doctoral program. He was actually perplexed that an academic program like this actually existed. While student development theory is only a small part of a higher ed doctoral program, it helps to inform our practice and should be the basis for how we operate. However, most faculty and staff have never heard of Astin, Kuh, Tinto, Pascarella, and / or Terenzini nor put any credence into the study of students’ time at college.

5. For Some, It’s Just For a Paycheck – For most of us, it is our career and our passion. For others, working at a college or university is simply a job. While some of us are inspired and enthusiastic about our careers, others find it an end to a means.

6. Student Affairs is Seen as the “Icing on the Cake” – In particularly  difficult times with a fragile enrollment environment and the increasing costs associated with a college education, student affairs can be viewed as a luxury. When it’s time to make budget cuts, extracurricular activities are an easy target.

7. Professional Development Can Be Seen as a Glorified “Vacation” – One year I was not permitted to attend the ACPA Convention and was told, “You have already been to one of those” as if it was like going to some amusement park. Now granted, I have seen many professional staffers blow off sessions at conferences and go site-seeing in the host city, but for the vast majority of us, off-site professional development opportunities are for continuous improvement, collaboration, education, and networking.

8. Politics Can Supersede Student Development –  In the 15 years I have been a student affairs professional, I have seen university politics that have been antithetical to the spirit of student development or learning (or simple ethics to be honest). I recently read an excellent blog post called The Dirty Secret of Student Affairs by Christian Cho, which specifically speaks to this dynamic. While politics definitely has its place in colleges and universities, they can also be disconcerting for new and eager student affairs professionals.

9. “Cronyism” & Nepotism Is Pervasive – While some may call it networking, others consider it nepotism and cronyism.  Cronyism is the appointment of friends and associates to positions of authority without proper regard to their qualifications. Likewise, nepotism is the practice among those with power or influence of favoring relatives or friends, especially by giving them jobs. A related practice is the pejorative “inbreeding,” in which an institution only hires those that have graduated from there. This can be challenging and frustrating especially for new professionals looking to advance their careers.

10. The Most Logical Decisions Are Not Always Made – Like any bureaucratic organization, colleges and universities have multiple layers of decision-makers with varying degrees of authority. Additionally, those decision-makers come with different agendas, opinions, and experiences from one another. Given those dynamics, the decision-making process can end up having a mind of its own.

The intent behind this post is not to discourage or frighten graduate students nor to kowtow to experienced professionals. Conversely, I hope to inspire new and veteran student affairs staffers to create a better university environment and experience for both employees and students.

Please share some of the difficult lessons you have learned from your time in Student Affairs.


Tricks and Traps of Student Affairs Hiring

May 25, 2014

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Over the past two decades I have been involved not only with my own personal job searches, but have also been a participant in university search committees and have have hired full-time staff myself as a supervisor. In that time I have witnessed, personally experienced, and have had friends and colleagues deal with many unscrupulous and, in many cases, misleading hiring practices in student affairs, particularly because an institution already has a candidate in mind.

Below are some “Tricks and Traps” in Student Affairs hiring practices that you should be on the lookout for. Disclaimer: Please keep in mind that a school could still be running a legit search even if they display some of the following methods. “If it looks like a duck and smells like a duck, most likely it’s a duck. But it could be a goose.”  

Suspicious Position Description – Be weary of position descriptions requirements that are out of the norm and seem to be crafted for a specific individual or do not properly align with the norm for that position nationally. Generally there is a standard by which various requirements align with corresponding positions. For example, an entry level resident director at a public institution typically needs 1 – 3 years of experience with a degree in student affairs, counseling, higher education or closely related field. So if you see requirements for an RD position listing a degree in business management, accounting, nursing or something else unfitting, don’t get your heart set on it.  Or, more simply, steer clear of this position. Granted, if the position is related to a particular academic college / department and / or specific living-learning community you could see requirements that are out of the norm.

Position Inflation – Recently a colleague shared a personal example in which he applied for an assistant director position at a brand name institution. When having an initial phone interview, it was revealed that the institution was paying $24,000 for the position, which was totally unexpected considering that it was “master’s preferred” and two years experience. As someone once told me,  position titles come cheap. It doesn’t cost an institution anything to change a title and make it sound more prestigious or higher up in the organizational food change even though it doesn’t pay much and / or have any broad supervisory authority.

Fishy Application Timeline – Application and interview timelines can give a clue whether or not a college or university is serious about hiring someone from outside the institution. A public posting that has an application deadline of less than 14 days (and especially in cases of only 7 days or less) should raise suspicion. Additionally, an institution that only posts a position on their own human resources website, but not in nationally-recognized venues, such as the Chronicle of Higher Education, Higheredjobs.com, and / or regional publications is probably a strong indication that they are only hiring internally.

No Response – Worse than getting a “no” is getting zero response from a college or university. After putting the time and effort into crafting a cover letter and possibly a lengthy online application process, the least they could do is give you the boilerplate “Thanks, but no thanks” email or letter.  With the economy being what it is, it’s an employer’s market so colleges and universities can pretty much handle searches how they like (without doing anything grossly illegal of course). Right, wrong, or indifferent, you need to be able to stay resilient and move forward with any offers that do come your way. Don’t wait around for something that may ultimately end up in a failed search or a hire that they simply didn’t inform all applicants of.

Internal Candidates – There’s nothing more unnerving than finding out that someone on the search committee is also candidate for the job or was a candidate that was recently rejected. Not only is this clearly unethical, but causes an unfair and biased opinion against your candidacy for the opening. I’ve also heard colleagues share stories of being interviewed by a search committee with an internal candidate who was clearly adversarial during the interview process by asking over-the-top questions and being generally unfriendly. If you experience this, don’t take it personally. Be prepared, give your best effort, and stay professional. If there is a nasty internal candidate, don’t engage them. Remain calm, answer their questions, and proceed with grace.

Artificial Community Visits –  While it’s typically customary for a campus host to give you a tour of campus, there is also the possibility that you may be invited to dinner or evening events with some of the members of the search committee. Additionally, depending upon the culture of the institution’s search protocols, you may be given a tour of the local community to get an idea of what the surrounding area looks like, which becomes particularly important if they offer you the position. However, don’t put too much credence into this process because it does not necessarily mean they are going to give you the job. Unfortunately, this can simply be an exercise to kill time rather than having you sit in the hotel (or whatever accommodations they may give you) or to keep you occupied while they interview another candidate they have there the same day. During one campus interview a few years ago, a university actually had a real estate agent take me on a tour of the community and show me various houses in their market that were for sale. Unfortunately it ended up being a waste of time, particularly for the real estate agent, because not only did they not offer me the position, but they didn’t offer it to any of the candidates interviewed, but rather offered it to someone on the search committee. (Yes…that’s a true story!)

While going through a student affairs search process may be a daunting process, don’t lose hope. Keep applying and making yourself more marketable by expanding your skills and experience. While there are some dirty tricks out there related to the hiring process, there are also many other institutions that run a fair and ethical search looking for the best candidate.   

 


Being a Servant Leader within Student Affairs

March 31, 2014

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Last night I had the opportunity to spend time at the ACPA awards reception with a former student who is now an accomplished colleague and a close friend. Opportunities like this inspire me and make me further appreciate the joys of being a Student Affairs professional.

At the convention we heard from both Kohl Crecelius and Erik Qualman about making a positive impact upon others and leaving a legacy. That is the heart of what it means to be a Student Affairs professional and a servant leader. We all have the opportunity to impact people in many life-changing ways. I, like most of you, want to serve others by enabling them to be stronger, more prepared, and to be able to thrive both personally and professionally. Furthermore, I want to influence others to be servant leaders.

Use the time at the convention to connect with others and found how they serve their employees, their institution, their students, and their communities. What are new and innovative ways they are serving others? In kind, share your own successes and even your frustrations and gain some feedback on how you can do better (and more!)

As you explore your own journey as a Student Affairs professional and servant leader, please let me know how I can help you. I am always willing to listen, lend advice, and collaborate.


5 Career Mistakes to Avoid in Student Affairs

November 18, 2013

Mistakes in Student Affairs

1. Job Hopping – While switching jobs is endemic in higher education, job hopping is typically not a good idea. Chasing money, position titles, or trying to find the perfect institution that emulates your alma mater can unintentionally make for a sketchy-looking resume to prospective employers down the road. A resume that illustrates a job for every one or two years can communicate that you are hard to get along with, never happy, or “too big for your britches.” No one goes from being a resident director to a vice president of student affairs overnight. Promotions, responsibility, and a higher salary come from experience and patience. “Paying your dues” is very true in our field.

Friendly Advice:

  • Do your best with where you are at. While your current work situation may not be the best, use it as an opportunity to further develop your skills and your experience. If it is a negative experience, do your best to turn it into a positive for you (no matter how difficult that may seem!)
  • If you are excelling in your current role, ask for more responsibility without the expectation of increased income, which typically should not be expected anyway given the current financial climate of higher education in the U.S. This can only help you in the next step in your career path. Create the experience you want to showcase on your resume and portfolio.

2. Getting Involved in Negative Politics – Colleges and universities are rife with politics in both academic and student affairs. Unfortunately, negative politics can consume your time and energy and get you away from your department’s mission and vision. While it’s easier said than done to avoid the politics of your institution, ultimately you are in control of how to interact with your colleagues and contribute to the success of your students. That’s why we do what we do, right?

Friendly Advice:  

  • Simply put, stay away from those who exhibit negative energy. There’s enough challenges and complications within the institution outside of negative attitudes and drama. Contribute your time and energy in creating solutions and not more problems.

3. Negative Social Media Presence – Social media is now ubiquitous and entwines both our personal and professional lives. Gone are the days when all that a prospective employer knew about you was from what you listed on a paper resume. Many employers screen your online presence, and in some cases, will expect that you will have a positive and impactful presence online related to your department and the field in general. We should be role models for our students after all, right?

Friendly Advice:

  • Understand that it is extremely difficult to have a completely separate personal and professional life online. Given this, the best practice is to keep your online presence as positive, professional, welcoming, and “restrained” as possible.
  • Social media outlets are not the place for uninhibited opinion and “diarrhea of the mind,” particularly if you are looking to land the next best position in student affairs.

4. Failing to Seize Opportunities – There will be the proverbial “two roads diverged” at some point in your career in which you will be faced with a choice to participate in various opportunities. This could be anything from committees, travel, presentations, grant writing, and other institutional initiatives. It pains me when I hear colleagues complain about such opportunities and whine about extra work or not getting compensated for projects outside of their normal workload. By failing to seize these types of opportunities, you limit your exposure to meet new colleagues across the institution, share resources, and impact students on a larger (or simply different) level.

Friendly Advice:   

  • Don’t be the person who said, “Man…I wish I would have been a part of that!” Hindsight is always 20/20 so take on the prospective of keeping your eye open for opportunities as they arise. Even better, create opportunities rather than waiting for them.
  • Keep in mind that NOT every opportunity is a good one nor has to be pursued. Keep your options open and take advantage of those that will fulfill your department’s mission while also appealing to your own interests and expanding your student affairs experience.

5. Failing to Make a Difference – You are what you do; And if you’re not doing much, you’re not making a difference. I will share the same message with you that I try to impress upon student leaders: what are you creating, what are you changing, and what are you influencing? If you don’t have much to show during your next job interview other than a bland job description, others who have made an appreciable impact upon their institution will clearly win out.

        Friendly Advice:

  • Like Stephen Covey stated, start with the end in mind. What difference do you want to make? Figure that out and work toward that end. Develop goals, write them down, and display them so you can see them daily. Also, create initiatives that you can assess. This way you can qualitatively and quantitatively illustrate the difference your work has made.
  • Don’t spin your wheels to impress colleagues. You’re there to impact student learning and retention (among other goals) and not create a club of cronies. As was the case with #2 above, stay clear of drama and concentrate on your work.

* Photo courtesy of Zsuzsanna Kilian


How Good People Can Destroy Organizations

May 6, 2013

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Contrary to popular belief, good people can destroy an organization as quick as their less noble counterparts. Good people in leadership positions often have the best intentions, but can unknowingly sabotage the organization’s efforts by perpetuating counterproductive practices. If you find yourself or your colleagues using the following tactics, you may want to reconsider how you are managing your organization.

1. Focusing on Feelings and Not Results – The hallmark of any high performing organization is the unrelenting focus on positive outcomes and results. Unfortunately, results can be sidelined unintentionally for people’s feelings, which will ultimately lead to agendas other than the goals of the organization. This can be as simple as a supervisor not confronting an employee for poor performance as to not “hurt their feelings.” Another example includes a department’s leadership passing on certain strategies because staffers may become upset by the resulting decisions even if they are advantageous to the organization. Organizations must focus on results and make smart decisions that lead to those ends.

2. “Good Guy” Hiring – I have encountered many colleagues who hired a candidate because they seemed to be “A good guy…” or “A nice girl…” I’ve even had a supervisor who demanded that my colleagues and I hire a handful of candidates because they were “good guys.” Someone that may have a nice personality in passing can end up being a nightmare employee. Furthermore, this “good guy” may not have the necessary skills to perform the job. Take the time to assess each candidate thoroughly prior to hiring. As the adage goes: fire fast, hire slow.

3. Being Unrealistically Optimistic – There’s a big difference between being optimistic and being delusional. Being unrealistically optimistic can prevent smart and quick decisions from being made that if not made can cause irreparable harm to the organization. Stay grounded in reality, plan accordingly, and make data-driven decisions.

4. Performing Favors  – Constantly doing favors can be a slippery slope as typically exceptions are being made in some shape or form. This generally means a policy is being undermined or a double-standard is being created. This can easily destroy moral among employees and clients alike. Additionally, performing favors always translates into sacrificing time and or money.

5. Avoiding Tough Decisions – This goes back to focusing on feelings and not results; results depend upon making tough decisions. Smart and ethical decisions can be made even if they are difficult. While tactics such as cutting a budget or laying off a staffer are never fun, tough decisions of some shape or form will always need to be made by every organization. Delaying the inevitable can lead to bigger problems.

 


Keys to Successful Career Networking (guest post by Greg Osisek)

April 29, 2013

Career Networking

I became a teenage reader of Esquire magazine after an article on urinal etiquette in an issue my father had caught my eye. While the article was a humorous one, it served as a lead-in to pieces on dressing for any occasion, ordering guidelines at business luncheons, and how to network. These skills are what my father would often refer to as “the stuff no one teaches you in college.”

In an article for U.S. News, Catherine Groux writes:

[According to a York College or Pennsylvania Survey], 48.6% of human resource professionals believe that less than half of new employees  show professionalism in their first year on the job. 35.9% said that the percentage of new workers that demonstrate this quality has decreased in the last five years.”

With spring graduation right around the corner, the dismal U.S. job market is soon to be flooded with the “new employees” Groux mentioned: Graduates who went to school believing a Bachelor’s degree would land them a “good job” right out of college. The reality is, however, that while a degree is a requirement for many positions, so too are a professional attitude, appearance, and demeanor. While it may be true that some universities offer courses in entrepreneurship, and most all have business clubs or fraternities, the fact is that no professor, teaching assistant, or academic advisor will provide you with the necessary skills to be a working professional.

So how can a soon-to-be or recent grad learn what it means to be professional?  Here are three tactics I can recommend:

  1. Internships & Student Activities

Two friends of mine interned in Phillip Morris’ New York office while they were undergrads. It was the experience gained in those internships combined with their active roles in student government (and not their average grades) that landed them jobs with that company making $90k+ salaries with amazing benefits and a fantastic relocation package.

Now I’m not saying that “big tobacco” is an industry everyone should look into, nor am I encouraging you to sacrifice your grades for work or activities. What I am advocating, however, is to add extra-curricular activities to your resume that will give you professional experience. Before joining the Underwater Basketweaving Club, take a look at working for your school newspaper or radio station to get experience in advertising and marketing, become a resident assistant to enhance a skill set in management, or take a job at your school library or computer lab if IT and operations is more your thing. Universities offer a way to gain whatever experience you may want – you just need to go out and look for it.

As for internships, try and find ones that will increase your marketability within the workforce (and potentially even the company you intern for.) In today’s economy more companies are willing to take on interns because interns tend to get paid either little or no money. While this can be frustrating for a struggling college student, college is all about “the long game.” While the internships my friends took didn’t pay much at all, they graduated from college with salaries that were some of the best among their peers. When looking for internships my suggestion is not to think “How can I work for no money?” but rather, “How will this add to my skill set when the internship ends?”

And as for the friends I mentioned? They’re both in their mid-thirties. One of them has stayed with Phillip Morris for the past ten or so years, makes six figures and has been a territory manager for the Midwest, Southeast, and Southwest regions. The other went on to work for American Express before leaving to start his own travel business. Not bad for a couple of guys who decided to get involved in their school and take summer internships that didn’t pay them much at the time.

  1. Find a Mentor

If I asked each of you to tell me who your mentor is, it’s safe to say many of you would draw a blank. If, however, I’d ask you who your hero is you’d probably tell me the name of an athlete, musician, or other celebrity. While I too have those types of heroes, one of my biggest heroes is someone you wouldn’t expect,  my college resident director.

I’ll admit it to all of you here that initially I didn’t think about becoming a resident assistant out of some sense of purpose or nobility. I wanted free room & board. In my sophomore year of college, however, I met the resident director of my then girlfriend’s building and was taken aback by his personality. This wasn’t someone who wasn’t focused on “busting” you or yelling at you to obey the rules – this was a guy who made the resident experience fun by planning positive activities and interacting with residents on their level while at the same time teaching lessons and shaping the minds of the students who lived in his building. I knew then that was the type of person I wanted to be like, and when I heard he had an opening for an RA position in his building I applied, interviewed, and landed the job. We’ve remained friends, colleagues, and business partners for the past 13 years, and I still find myself looking to him for professional guidance, advice, and motivation.

A mentor is similar to a hero, but the best way to describe the difference is that a mentor is much more “human.” Heroes tend to be people we regard as god-like: athletes, musicians, movie stars, etc. These people are idolized for what is seen as as their perfect life, wealth, beauty, etc. A mentor is someone who has success or possesses qualities that others may strive for and who is down to earth enough to help lead others down the path they themselves took.

My mentor and I are not in the same industry, but he continues to provide me with professional insights that can cross into any field. Through his guidance I’ve learned how to be a leader and better public speaker, how to develop, manage, and train a staff, and how to handle stressful and emergency situations with ease. The skills he’s helped me develop have become invaluable to my career and I can’t thank him enough.

My suggestion to each of you is to make a list of the qualities you want to improve on or one day have and then make a second list of people you already know who have these qualities. Send them an email or make an appointment to see them and ask if they’d be willing to mentor you. Be open and honest with them. Tell them what you think your positive qualities are, what you’d like to work on, why you’d like them to be your mentor and what you think that mentoring would entail. Most people will be flattered at the idea, but it’s good to have a backup or two just in case scheduling is difficult. Just remember that a mentor is there to guide you. You don’t need to take everything they tell you as “gospel”, but you should try to be as open as possible to the advice they provide you with.

  1. Read

I’m sure that with all the reading assignments you’ve had to endure though college, taking on more seems about as appealing as an axe to the head. This assignment is fun though: Read magazine articles on the topics or industry you’re interested in.

Smartphone and tablet apps like Editions, Flipboard, Pulse, and News Republic make pulling a stockpile of articles on any topic form many different sources easy and (thankfully) free! By far my favorite right now is Flipboard, which allows you to sync your social networks with current news and events and literally “flip” (with your finger) through them quickly. I have sections like sports, technology, business and entrepreneurship in my Flipboard account. As an example, my entrepreneurship section pulls articles from Forbes, Entrepreneur, and YE (Young Entrepreneur) magazines. I can choose to read one, none, or all of them.

The iPad-only app Editions is cool because it takes the same principle as Flipboard, but delivers your daily news in a magazine “edition” format. You’ll be notified when your edition is ready and can read it like any other digital version of a magazine. Very interactive and fun!

It is important to stay well informed. The more you stay informed on the industries you’re interested in becoming a part of, the more you’ll get used to the language people use in those industries and the easier it will be to have meaningful and topical discussions with interviewers in those industries. While there’s no guarantee that any one thing will help you land a job, I can tell you from my experience that employers love to hire people who are knowledge and well informed. An employee who stays up to date on the business sector they’re in stands out in the workplace.

There are many other ways to enhance your professional attitude, appearance and demeanor as well, but the above list is a great way to get started at little to no cost to you other than time. What are some other ways you might enhance your professionalism?  Leave a reply in the comments below!

Greg Osisek resides in the Greater Philadelphia Area and has over a decade of business leadership experience. He is one of the founders and CEO of Valeo Consulting Group (http://www.valeo-consulting.com) and can be reached at greg@valeo-consulting.com, @ValeoGroup, or www.linkedin.com/in/gregosisek for comment.

*** Photo courtesy of John Lee.


Strategies for Managing Multi-Day Interviews

April 1, 2013

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Many college and university departments include a multiple day interview process in which a candidate meets, interviews with, and sometimes presents to potential supervisors, subordinates, and colleagues over the course of two or more days. I have been on many multiple day interviews over the past 15 years, and I can tell you that they are challenging and tiring. However, there are many strategies and tactics that you can employ in order to be fully prepared and in the right mindset to excel.

1. Remember that You Are Always “On”
From the time a representative from the organization you are interviewing with initially meets you to the time they say goodbye, you will be scrutinized. Being cognizant of your actions during this process is the most challenging part of multiple day interviews. Keep your “game face” on not only during the interviews and presentations, but also during meals and when traveling between meeting venues. Blunders are likely to occur if you take a mental break when you need to be constantly vigilant. You can rest after the process is over.

2. The 7/11 Rule
Seven impressions of a person are made in 11 seconds. That is a very short amount of time to make a good first impression. Even though you may have already spent hours with your host interviewer, each person you meet throughout the day needs to be met with enthusiasm, a positive approach, and respect. Tailor your approach so seven great impressions are made about you in those first 11 seconds.

3. Prepare for Evening Activities
In some cases, you may be invited to be a part of evening activities that staffers are taking a part in such as dinner, drinks, a sporting event, or other entertainment. I always recommend that you participate in these activities if invited no matter how exhausted you are as to not offend your potential employer. This is also a great time to see your interviewers in casual mode to better determine whether or not you actually want to work for and with these people should you be offered the job. Keep in mind that evening activities are a tactic that hiring organizations can use to see what you are really like outside of the question-and-answer sessions. Remember that even though you may be in a casual situation, you are always “on” (refer back to #1).

4. Be Mindful of Interactions with Support Staff
In many cases, administrative assistants and other support staffers can hold the proverbial keys to the kingdom. These potential colleagues may provide valuable opinions to upper management that will impact a decision to hire you. Be sure to not only show respect and humility in your discussions with these people, but positivity as well. Even though you may be a big shot where you come from, especially considering the position you are applying for, this doesn’t mean you should regard the support staff like hired servants.

5. Never Complain or Whine
During the course of your interview process, you will be faced with multiple questions between interview sessions and presentations: How was your flight? Did you find the hotel nice? Was the food good last night? What did you think about the tour of our building? The last thing anyone wants to hear is a negative opinion or whining. You could perform well in interviews, but kill your chances for the job during small talk.

6. Prepare “Thank You” Cards in the Evening
It is crucial that you craft thank you notes for everyone that you met with. Do your best to create a custom note for each person rather than using a boilerplate message. Once I had a multiple day interview in which I had to write nearly 50 thank you notes. I was able to get half of them done on my first evening in the hotel and the next day asked my host if she would be willing to distribute them through the organization’s mail system. Through this process I was able to get my thanks back to the people I met with quickly plus it saved on postage costs. The remaining notes I finished upon returning home that evening because I met with over 20 people on that particular day. Thank you notes could have been crafted ahead of time, but I wanted to be able to incorporate discussion points and other critical information that occurred during meetings with those particular interviewers. This demonstrates a particular savvy that some of your competitors may not necessarily show.

What other strategies and tactics have you used or recommend to those who will be participating in upcoming multi-day interviews? Please share your comments, thoughts, and stories below.


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